{ March 9, 2009 @ 2:28 pm }
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| Obviously, it seems, the expectations of one group of people are different than those of folks in other industries. Because the expectations are different, the degree of customer satisfaction is different. Hence, folks on the trading side of the spectrum should understand that folks in NMS and security management have been using open rule-based engines to process events for over 20 years. We seek “something more”. Our expecations are higher. |
| Perhaps this is one of the main reasons why reasonable people in the field of CEP have such different opinions on their satisfaction with the so called “CEP vendors” and their software platforms. Most of the passion in support of these vendors comes from the “feeds and speeds” side of capital markets. In fact, we read very little support coming from other areas or domains. The complimentary articles that come from analysts are almost always from folks working on the trading side of the financial services industry. |
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Tim Bass Said:
on March 17, 2009 at 4:31 am
The clipping above is not from tibcoblogs.com it is from here:
http://www.thecepblog.com/2009/03/08/customer-satisfaction-and-customer-expectations-in-cep/
Please try a bit hard to get your references correct.
Yours sincerely, Tim
zignasa Said:
on March 18, 2009 at 1:30 pm
Thanks, fixed the clip reference. that was a good article..